Cornwall Council: Removing ‘digital’ from digital training
Cornwall Council flipped digital training on its head to focus on job-specific needs and frustrations, with digital as the hidden solution – saving a million minutes of staff time. What was the challenge? Employees tended to avoid all non-essential training due...
HMRC: Removing barriers to learning
HMRC used on-demand learning, reserved learning time, and short flexible sessions to make it easier for staff to take up digital training. What was the challenge? As part of HMRC’s digital transformation, a 2022 audit of IT skills found that widespread digital...
Essential digital skills in action: A Dorset library success story
Hear from James about how his essential digital skills training is benefitting himself, his colleagues and the people he serves. James is the manager of Wimborne Library in Dorset. His story first appeared in ‘The UK workforce digital skills gap: Why closing it...
Nationwide: Driving digital confidence through essential digital skills
Nationwide embedded digital confidence and self-led learning through bitesize content, on-demand access, hands-on learning and strategic awareness campaigns – supported by self-assessment, internal champions and incentives. What was the challenge? With 260,000 people...
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