Fundamental to our mission is giving our members the opportunity to learn from the incredible work already underway.
Here coalition members tell us about the progress they’re making in improving the digital capability and confidence of their workforce and communities, and what they’re learning along the way.
Dorset Council: Digital Skills and Adoption
Since June 2021, Dorset Council has trained 903 staff and volunteers in total to be embedded digital champions. In the survey at the end of the training programme, 75% of those who answered the question said they feel more confident in supporting their clients. In...
Dorset’s Embedded Digital Champions
The team at Dorset Council tell us about their Embedded Digital Champions programme, which saw them train more than 900 frontline staff and volunteers, so they could better help local residents use digital to support their wellbeing.The challenge Challenges such as...
Samit’s story, Heathrow Airport
Samit had been working as a security officer at Heathrow Airport for 14 years when a new workplace initiative gave him the opportunity to embrace digital, grow his skills and supercharge his career.
Travis Perkins: improving the digital capability of colleagues, customers and the construction sector at large.
Whilst the construction sector overall is struggling to embrace digital transformation, Travis Perkins is leading the way in trying to change this.
DWP: Transforming the digital confidence of thousands of employees
When the Covid-19 pandemic saw an unprecedented uptick in benefit claims, the Department for Work and Pensions was faced with a huge challenge – ensuring the digital capability and confidence of a huge and growing workforce.
Spotlight: Lloyds Bank Academy & Multiverse
Lloyds Bank Academy partnered with a tech-start up Multiverse to help their apprentices discover tools and develop the digital skills they need to thrive both in and outside of the workplace. Here they tell us more about results of their partnership.1. What we were...
Spotlight: Technoid Education & Travis Perkins
Construction retailer Travers Perkins worked with Technoid Education on developing their digital skills strategy. Here you can read more about 5 step process that helped Travis Perkins start their journey.Working out how to start the digital upskilling journey The...
Spotlight: iDEA & Nationwide Building Society
Nationwide Building Society recognised a need to invest in colleagues to help them build their digital skills and confidence. Here, the Nationwide team tells us about their collaboration with another FutureDotNow member, digital skills provider iDEA, and the impact it...
Heathrow – Leanne Lynch Director of Technology and Cyber Defence
At Heathrow we have always looked at ways we can use technology to support efficiency and productivity and digitalisation is a key enabler. As part of the journey we are on, we rolled out a digital workplace initiative, with Microsoft Office 365 at its core, to all...
Marks and Spencer – Suzanne Howse, Head of Enterprise Data
Building the digital and data capabilities of our colleagues is something we’ve been working hard on over the last few years and is a central part of the M&S transformation. As an international business with 80,000 colleagues who work in stores and support centres...
