Validated by industry and government, the Essential Digital Skills Framework reflects the range of skills people need to safely benefit from, participate in and contribute to the digital world.

It outlines five key skills and the digital tasks that people should be able to complete to demonstrate each skill in both life and work. The framework is underpinned by the foundation skills an individual needs to access technology at the most basic level (e.g., turning a device on, using a mouse).

The Essential Digital Skills Framework

Five Essential Digital Skill Areas:

  1. Communicating
  2. Handling information and content
  3. Transacting
  4. Problem solving
  5. Being safe and legal online 

The Essential Digital Skills framework is used by Lloyds Bank to assess the levels of digital capability across the UK, as part of their annual Consumer Digital Index. You can find the latest data on their website.