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Barclays
Digital Eagles programme
LevelEssentialAdvanced
What it does
Barclays Digital Eagles are passionate about empowering people to be more confident with technology and to move forward in the digital world. The programme and resources available will give users and organisations the opportunity to explore technology in an environment that suits them. They’re helping to bridge society’s digital skills gap and address the issue of digital exclusion. There are Digital Eagles located across the UK who are ready to help.
How it helps
This programme is available to all and offers digital skills content and resources to help you embrace the ever-changing digital world. The content covers a number of digital topics to help you in both your personal and work life. The Digital Wings platform can support both individual users and also organisations as part of a structured learning programme. Organisations get a unique company code so it’s easy to manage your team’s learning. You can also get multiple codes to track different groups.
How to access
You can access information about the Digital Eagles programme, and sign up via their website.
Who to contact
You can contact the Digital Eagles via digitaleaglehq@barclays.com or the Digital Wings team via digital.wings@barclays.com.
Which skills are covered in this course?
You can act with caution, understanding that online activity comes with risks (e.g. use anti-virus software, share information securely or avoid certain types of site such as piracy websites)
You can be careful with what you share as you know that online activity produces a permanent record that can be accessed by others (e.g. publicly shared photos, personal information or opinions)
You can follow data protection guidelines online (e.g. following data storage and retention guidelines, not sharing or using other people’s data or media such as movies or music without their consent)
You can identify secure websites (e.g. by looking for the padlock and ‘https’ in the address bar)
You can identify secure Wi-Fi networks to connect to (e.g. Wi-Fi networks where a unique password is required, trusted source or padlock next to Wi-Fi network)
You can recognise suspicious links and know that clicking on these links or downloading unfamiliar attachments is a risk (e.g. Spam/phishing emails, texts, pop ups)
You can respond to requests for authentication for online accounts (e.g. resetting your password when you’ve forgotten it, two factor authentication, using a remote access key or an authenticator app)
You can set privacy and marketing settings for websites and your accounts (e.g. managing social media privacy settings, managing cookie settings, updating contact preferences)
You can update your device software/ operating systems when necessary to prevent viruses and other risks (e.g. enabling automatic updates, or installing when prompted to do so)
You can communicate in the workplace digitally using messaging applications (e.g. Email, Microsoft Teams, Zoom, Slack, internal Intranet, WhatsApp)
You can set up and manage an account on a professional online network/ community/job site (e.g. LinkedIn, Total Jobs, Indeed)
You can use workplace digital tools to create, share and collaborate with colleagues (e.g. Microsoft Teams, OneDrive, G-Suite, Office 365, WeTransfer, DropBox, WebEx, Slack)
You can securely access, synchronise and share information at work across different devices (e.g. manage email, calendar or appointment system via different devices)
You can find information online that helps you solve work related problems (e.g. Search Engines, IT helpdesk, software providers, peer networks)
You can improve your own and/or the organisation’s productivity using digital tools (e.g. Trello, Microsoft Projects and Planner, Slack)
You can use appropriate software that is required of your day-to-day job (e.g. spreadsheets, online booking systems, HR management, workflow or sales management)