our pledges and how we will support you

future.now has been set up by six founding partners with a collective ambition to help the UK stem the digital skills crisis. Each of the six has committed to the following pledges – and are encouraging other organisations to join in and do the same.

Your level of involvement will be up to you and depend on what you want to achieve. From active collaboration and promotion of our aims, to the provision of funding, resources and hosting events. Together we will achieve more.

First Pledge

Pledge 1: Build collective action.

Collaborate and share existing resources and tools, work together to develop new ideas, and attract new partners to tackle the most important digital skills challenges, support change and scale impact. We will be part of something that makes a very real difference to people’s lives and the economy.

Second pledge

Pledge 2: Build our own capability.

Be ambitious about the digital skills of our workforce. We are committed to understanding the areas where we can improve, highlighting the benefits of safe digital use and skills, and providing opportunities for our employees to develop the essential digital skills for life and work.

Third Pledge

Pledge 3: Build capability of others.

Motivate and support others – such as our customers, our contractors, our suppliers, our families and friends, and the communities around us – to recognise the urgent need to improve their own digital skills and those of the people they work with.

why our pledges matter:

1: Build collective action.

This future.now pledge matters because:

Our success depends on scaled, coordinated impact. No single organisation or programme can engage everyone at every stage, communicate the wealth of digital skill opportunities that exist, or deliver the massive change in attitude the UK needs. There is a huge opportunity to maximise the impact of activities, both individually and collectively, by working together and by providing a variety of programmes for people at all stages of work, of life, and experience level;

Organisations can deliver much more together. We all have people within our organisations, and around our organisations, who are at different points on their digital skills journey. Identifying the employees’ specific needs and developing the right training can be challenging and resource-intensive. future.now offers organisations the chance to openly discuss the challenges they face and collaborate to design solutions that deliver more effective programmes targeting genuine digital skills gaps.

2: Build our own capability.

This future.now pledge matters because:

Employees in the UK are suffering from a significant digital skills gap. 53% of full-time workers lack essential workplace skills such as the ability to use digital collaboration tools, manage digital records and files and manage money. There is a growing need for a digitally savvy workforce and there’s been a 15% surge in the number of employees who need to be online to do their job1. Even if your people are highly skilled you are likely to find some who are not confident in how to use technology every day at work;

Developing digital skills is critical for the life and work of all UK citizens. Digital skills are increasingly becoming “living skills” and the success of the workforce rests on everyone having a digital mindset as well as a digital skillset. Technology is transforming role descriptions and we want the UK workforce to have the skills to adapt;

Large employers have a real opportunity to make a difference to the UK. Only 34% of UK employees say they receive digital skills support at their workplace. For large employers, we believe digital skills training needs to be a high priority. This will improve organisational productivity and balance sheet and ensure employees have the skills they need to succeed now and in the future.

3: Build capability of others.

This future.now pledge matters because:

We need to operate at scale. Beyond challenges in your workforce, the whole UK faces a significant skills gap as we build a digital mindset. More than 17 million working people do not have the essential digital skills required for work, while almost 12 million adults lack the essential skills to access the internet, communicate, and solve problems online1;

The digital skills gap extends beyond your direct workforce. And your networks and influence go beyond your own walls. You can inspire others to take action;

The UK faces a significant motivation challenge on digital skills. Mindset and behaviour change are key. It is critical for people across the UK to understand why digital skills should be considered “living skills” and to understand where and how they can get support.


Together we are stronger. With your help we will achieve our goal sooner. This is your opportunity to deliver something of real value to your organisation, upskill your workforce, and have a significant social and economic impact on the UK’s digital future. Organisations can support to stand up the future.now coalition by making a pledge of support.

A number of other organisations have already confirmed their commitment to the future.now coalition.

We can’t do this without your support. So, why not come and join us? We need hundreds of organisations to sign the pledge to make a difference on a massive scale.